Shipping Policy

At HYÜ MAISON, we’re pleased to offer shipping across Canada and the U.S. Please review the details below to ensure a smooth shopping experience.

Shipping Locations

We currently ship to addresses within Canada

Processing & Dispatch

  • All orders are processed within 3 business days (excluding weekends and holidays) after payment is confirmed.
  • Orders placed on weekends or holidays will be dispatched on the next business day.
  • All orders are shipped from Montréal, Québec.

Shipping Costs

  • Flat rate: $9.95 CAD
  • Free shipping on orders over $35

Estimated Delivery Times

Canada

  • Québec / Ontario: 1–3 business days after dispatch
  • Rest of Canada: 4–7 business days after dispatch

Note: Delivery times are estimates and may vary due to external factors such as carrier delays, weather, or customs.

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery in real time.

Shipping Updates

You will receive email updates throughout the shipping process, including:

  • Order confirmation
  • Shipment notification
  • Delivery confirmation

Address Accuracy

Please double-check your shipping address before submitting your order. HYÜ MAISON is not responsible for delivery issues caused by incorrect or incomplete addresses.

Questions?

For any shipping-related inquiries, feel free to reach out to us at hyumaison@gmail.com

Thank you for choosing HYÜ MAISON. We’re dedicated to delivering comfort—right to your doorstep.