Shipping policy

At HYÜ MAISON, we believe thoughtful experiences begin long before your order arrives.
Every package is carefully prepared from our Montréal studio with the same intention, calm, and attention to detail that inspires our brand.


Shipping Policy

Shipping Destinations

We currently ship across:

🇨🇦 Canada
🇺🇸 United States

All orders are shipped from Montréal, Québec.


Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will begin processing on the next business day.

We carefully prepare each order to ensure it arrives safely and thoughtfully packaged.


Shipping Options

Standard Shipping — Complimentary

We offer free standard shipping across Canada and the United States.


Express Shipping — Optional

For faster delivery, express shipping is available at checkout.

Flat Rate: $21.95 CAD

Availability may vary depending on destination and product availability.


Estimated Delivery Times

Delivery estimates begin after dispatch.

Canada

Québec & Ontario
1–3 business days

Rest of Canada
3–9 business days


United States

Standard Shipping
4–8 business days

Express Shipping
2–4 business days

Please note that delivery times may vary during peak seasons, severe weather conditions, or carrier-related delays.


Order Tracking

Once your order has shipped, you will receive a tracking email with real-time delivery updates.

You’ll receive notifications for:

  • Order confirmation
  • Shipping confirmation
  • Delivery updates

Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order.

HYÜ MAISON is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information.


Questions & Support

For shipping inquiries or order support, feel free to contact us anytime:

📧 hyumaison@gmail.com


Our Promise

At HYÜ MAISON, we create thoughtful wellness, beauty, and lifestyle essentials designed to support calmer everyday living.

From our space in Montréal to your home, every order is prepared with care, intention, and attention to the small details that matter.